A well-known European supermarket brand - ODM customization project of wax heaters

I. Client Requirements

• Batch-develop professional-grade heaters to enable handheld wax machines to automatically cut off power.
• Use flame-retardant shells and high-temperature-resistant body logos
• The internal heating plate’s yellow high-temperature adhesive tape must have 3 layers (to meet enhanced insulation standards).
• Internal wires must be properly fixed (to avoid contact with the shell), and creepage distance must reach 4 mm.
• The full product must pass SGS certification (to ensure safety and compliance).​

II. Solutions

• We added a fuse at the product’s bottom: it automatically cuts off power when current rises abnormally, preventing equipment damage or fires.
• We adopted high-quality flame-retardant PC material for the entire machine (boosting fire safety) and used high-temperature-resistant ink + PP water to enhance logo stability.
• We modified the original mold (adding internal pillars for wire arrangement) and applied glue to lamp beads—meeting the creepage distance requirement.
• We added 3 layers of high-temperature-resistant tape to the aluminum sheet, plus 3 layers of the same tape on the heating plate—strengthening insulation.​

III. Performance Results

• Sales Performance: After launching the product in 50 Noella pilot stores across Europe, the brand’s personal care category sales rose 12% in just 3 months—driving category growth.​
• User Feedback: Customer reviews had an 85%+ mention rate for keywords like “easy to operate” and “”safe”—reflecting strong consumer trust in the product.​
• Long-term Value: The project accelerated Noella’s personal care SKU expansion plan, and we established a strategic supplier partnership (laying the foundation for long-term collaboration).

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